1. Define correctly and precisely what is the problem that afflicts the organization. This correct definition leads us to determine the real need of the organization.
2. Contrast this real need against the multiple requirements of the users. This means validating each requirement against the real need and managing requirements.
3. Evaluate both the design and the technology of the solution that is proposed to solve the real need to be implemented.
4. Model and quantify the benefits so that they can be compared against the costs of the solution.
5. Make cost-benefit analyzes to determine the value that the solution brings to the
organization.
6. Help choose the best alternative, among several possible technological offers, with absolute impartiality and independence from the suppliers.